What can you see?
Photograph the vehicle from several angles and note gaps, leaks, warning lights and changes in how it drives.
Match the damage typeThe repair starts with clarity
Know the damage.
Know the path.
A practical field guide to collision damage, repair stages and the questions to bring to a professional inspection.
Original explanatory illustration
Start here
Three questions
before repair
The visible mark is only one part of the story. Document the event, understand the inspection scope and ask how the repair will be verified.
What might be hidden?
Panels, sensors and structures can need inspection beyond the surface. Ask what will be checked before the estimate is final.
Understand inspectionHow is it verified?
Ask about the repair plan, parts, measurements, calibration where applicable and the final quality check.
Follow the processInteractive guide
Choose the visible
damage
Use these starting points to prepare questions. They cannot diagnose structural or safety damage from a screen.
Start with finish inspection
- Photograph the mark in daylight from close and wide angles.
- Ask whether the coating is only scratched or the base material is exposed.
- Ask how any color match and finish quality will be assessed.
Ask what sits behind the panel
- Photograph panel gaps and how doors, hood or trunk close.
- Ask what must be removed to inspect mounts and adjacent parts.
- Ask whether measurements or replacement are needed before agreeing to work.
Prioritize a professional inspection
- Record warning lights, leaks, steering changes and impact location.
- Avoid driving if the vehicle feels unsafe; seek qualified help.
- Ask about structure, restraint systems and sensor checks when relevant.
This guide is educational and does not provide a diagnosis or price.
From inspection to handoff
How a repair
takes shape
Actual work varies by vehicle and damage. These are the checkpoints to discuss with the repairer.
01 / DOCUMENT
Record the condition
Capture photos, incident details and symptoms before parts move.
02 / INSPECT
Map the scope
Determine what needs disassembly, measurement or diagnostics.
03 / REPAIR
Follow a plan
Confirm parts and repair methods for the specific vehicle.
04 / VERIFY
Check the result
Review fit, finish, systems and any required calibration.
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